Quality Designer II

Electronic Arts Quality Verification Studio in Kuala Lumpur is seeking a Quality Designer II to advocate for player experience and shape quality from the ground up. In this role, you will lead end-to-end quality strategies for complex game systems using data-driven insights and advanced testing methodologies to influence development and mitigate release risks early.

Important Responsibilities:

• Strategic Planning & Execution: Design and execute holistic, end-to-end quality strategies, test plans, and coverage for complex game systems aligned with overall project goals.
• Data-Driven Quality: Leverage project data and key metrics to establish quality standards, streamline workflows, forecast trends, and communicate impactful insights to stakeholders.
• Test Automation & Web Expertise: Build scalable test automation frameworks (using Playwright or Cypress) and perform technical testing on React, Node.js, iFrame integrations, and HTTP headers embedded in native applications.
• Problem Solving & Influence: Drive shift-left testing practices, uncover complex issues impacting player experience, perform root-cause analysis, and collaborate with developers to embed quality best practices early.
• Non-Functional Testing: Validate application stability and user experience across compatibility, interruption, load, and stress testing scenarios.
• Craft Leadership: Champion Quality Design standards, mentor junior testers, and share industry knowledge across EA teams.

Qualifications:

• 5+ years in quality-driven roles, including 2+ years as a test lead, technical lead, or quality designer.
• Proven experience in stakeholder management, risk mitigation, and full lifecycle SDLC with Agile methodology.
• Technical Skills: Hands-on experience with web testing (React, Node.js, iFrames, HTTP headers) and building test automation with Playwright or Cypress.
• Solid background in mobile/game testing and practical non-functional testing.
• A mindset for innovation and exploring modern solutions, including AI-powered tools.
• Bilingual proficiency in reading and writing English and Mandarin.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more.