Description
Join M&S as a Customer Assistant in our Food section at Eclipse Park, Maidstone. As a frontline team member, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Working Hours:
- Wednesday: 17:45-00:00
- Thursday: 17:45-00:00
- Friday: 17:45-00:00
- Saturday: 17:45-00:00
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Maintain knowledge of M&S Food products and make recommendations
- Operate efficiently in a fast-paced environment, using digital tools to enhance customer experience
- Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere
- Adapt to changing demands and work flexibly across various store areas
Requirements:
- Digital confidence and ability to use in-store devices
- Strong communication and interpersonal skills
- Resilience and commitment to delivering excellent service
- Flexibility to work varied shifts, including late nights and weekends
Benefits:
- Competitive hourly rate
- Unsocial premium of £3.00 per hour for shifts between 22:00-06:00
- Opportunity to work with a leading retailer and develop valuable skills