Description
The Facilities Manager leads a multidisciplinary team of technicians and contractors, oversees maintenance and capital projects, manages vendor performance, and drives operational excellence through continuous improvement, sustainability initiatives, and proactive risk management.
Critical Facilities Operations
- Lead day-to-day operation of critical facility infrastructure.
- Ensure availability and reliability of mechanical, electrical, plumbing, and life safety systems.
- Maintain compliance with Service Level Agreements (SLAs) and uptime objectives.
- Oversee 24/7 operational support, including incident response and escalation.
- Ensure all Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and Method of Procedures (MOPs) are current and followed.
Leadership & Team Management
- Lead, mentor, and develop Critical Facilities Engineers and Technicians.
- Manage shift schedules, staffing, training, and performance evaluations.
- Foster a culture of safety, accountability, teamwork, and continuous improvement.
- Coordinate contractor and vendor activities to ensure quality and compliance.
Maintenance & Asset Management
- Develop and oversee preventive, predictive, and corrective maintenance programs.
- Manage maintenance planning through the Computerized Maintenance Management System (CMMS).
- Monitor equipment lifecycle performance and develop replacement strategies.
- Ensure maintenance activities minimize operational risk and downtime.
Infrastructure Management
Oversee operation and maintenance of:
- Electrical distribution systems (MV/LV)
- UPS systems and battery plants
- Standby diesel generators
- Automatic Transfer Switches (ATS)
- Chillers and chilled water systems
- CRAH and CRAC units
- Air Handling Units (AHUs)
- Pumps and hydronic systems
- Heat exchangers
- Building Management System (BMS)
- Fire detection and suppression systems
- Security and access control systems
Health, Safety & Compliance
- Ensure compliance with Finnish occupational safety legislation, EU directives, environmental regulations, and company policies.
- Manage Permit to Work (PTW), Lockout/Tagout (LOTO), and contractor safety programs.
- Lead incident investigations and implement corrective actions.
- Prepare for and support regulatory inspections and internal audits.
Financial & Vendor Management
- Develop and manage facilities operating budget.
- Review maintenance contracts and service agreements.
- Monitor vendor performance against established KPIs.
- Support procurement of equipment and facility services.
Reporting
- Track and report key operational metrics, including infrastructure availability, preventive maintenance completion, Mean Time to Repair (MTTR), Mean Time Between Failures (MTBF), Power Usage Effectiveness (PUE), energy consumption, and safety performance.
- Prepare operational reports for senior leadership.
Qualifications
Education
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering, Facilities Management, or a related technical discipline.
- Master's degree is an advantage but not required.
Experience
- Minimum 7 years of experience in critical facilities or mission-critical operations.
- At least 3 years of leadership experience managing technical teams.
- Experience in hyperscale data centers, colocation facilities, hospitals, power generation, or industrial operations is highly desirable.
Technical Knowledge
Strong knowledge of:
- Critical electrical infrastructure
- HVAC and cooling systems
- Chilled water and hydronic systems
- Building Management Systems (BMS)
- Data Center Infrastructure Management (DCIM)
- Computerized Maintenance Management Systems (CMMS)
- Reliability and maintenance best practices
- Risk assessment and root cause analysis
- Commissioning and integrated systems testing
Preferred Qualifications
- Degree in Mechanical or Electrical Engineering.
- Occupational Safety Card (Työturvallisuuskortti).
- Hot Work Card (Tulityökortti).
- First Aid (EA1) certification.
- Uptime Institute Accredited Tier Specialist (ATS) or similar critical facilities certification.
- Project Management certification (PMP, PRINCE2, or equivalent) is an advantage.
- Fluent English is required; Finnish language skills are beneficial.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams