Senior AI Solutions Lead (Software Quality)

Electronic Arts creates entertainment, inspiring players and fans worldwide. The company's Quality Verification and Standards (QVS) team delivers actionable insights to support game teams in optimising software performance and elevating gameplay.

Apex Legends QV is seeking an experienced technology leader to accelerate and lead the adoption of AI tools and tech. The successful candidate will report to senior QV leadership and help develop a multi-year AI strategy supporting product goals and needs.

Responsibilities:

• Analyse and identify AI solutions aligned with the quality mission.
• Conduct and organise tech evaluations, measuring reliability, accuracy, and legal risk.
• Prepare cost-benefit and comparison reports to inform tooling investment.
• Provide regular reporting on AI/ML efforts, focusing on cost vs reward.
• Gather use cases and translate them into engineering requirements.
• Create documentation and training for new tools.
• Measure AI/technology investment success using usage data and feedback.
• Champion AI and automation technologies, promoting return on investment and sharing successes.
• Architect systems for AI-driven data, surfacing balance issues, design flaws, and exploits.

Qualifications:

• 5+ years of experience leading technology adoption in multinational organisations.
• Knowledge of AI prompting and optimising response quality.
• Hands-on LLM experience and awareness of ideal use cases.
• Ability to convert data/results into applicable business insights.
• Experience delivering technical concepts to non-technical audiences.

The company offers comprehensive benefits, including physical, emotional, financial, professional, and social well-being programs, tailored to local needs.