Sr Customer Development Rep (Calling)

HSBC International Wealth and Premier Banking (IWPB) is seeking an experienced Sr Customer Development Rep (Calling) to join our team in Shanghai.

In this role, you will:

• Achieve pre-set sales targets of personal banking products
• Conduct needs-based selling activities through effective sales processes
• Project a professional image while conducting sales activities
• Respond promptly and effectively to customer enquiries, feedback, and complaints
• Prepare and submit sales progress reports on a regular basis

To be successful in the role, you should meet the following requirements:

• Bachelor's degree or above (recognised by the state)
• One year or above of working experience, preferably in a sales-related function
• Result-driven and able to work under pressure
• Firm believer in long-term, ethical client relationships
• Strong interpersonal skills and effective presentation skills
• Customer-centric service mindset
• Good spoken and written English is a plus