Description
Join M&S as a Customer Assistant in our Food section at Truro Lemon Quay. You'll be at the frontline of the UK's fastest-growing retailer, providing five-star service, recommending products, and driving sales growth.
As a Customer Assistant, you'll:
- Deliver exceptional customer service in a high-pressure environment
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive team environment and support colleagues
- Adapt to changing demands and work across various areas of the store
Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Hours of Work:
- Tuesday: 13:00-17:00
- Wednesday: 13:00-17:00
- Thursday: 13:00-17:00
- Saturday: 10:00-14:00
Requirements:
- Digital confidence and ability to use digital tools
- Resilience and commitment to delivering excellent customer service
- Ability to work in a fast-paced environment and adapt to changing demands
- Strong communication and interpersonal skills
About M&S: M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.