Description
IOM is seeking a Movement Operations Associate to undertake movement operations activities. The successful candidate will be responsible for coordinating, scheduling, and booking travel for individuals, organizing and completing bookings in a timely manner, compiling and analyzing descriptive statistics, and creating movement data files.
The Movement Operations Associate will work under the general supervision of the National Movement Operations Manager and direct supervision of the Senior Movement Operations Associate.
Key responsibilities include:
- Coordinating, scheduling, and booking travel for individuals
- Organizing and completing bookings in a timely manner
- Compiling and analyzing descriptive statistics
- Creating movement data files
- Identifying and assigning escorts to accompany vulnerable individuals
- Processing exit permission paperwork and travel documents
- Conducting identity and document verification
- Providing pre-departure counselling
The ideal candidate will have a high school diploma with 5 years of work experience or a bachelor's degree in a related field with 3 years of relevant work experience. Prior experience in movement operations, transportation-related, and/or management is strongly preferred.
Required skills include:
- Computer/software literacy with good knowledge in Microsoft Office
- Strong interpersonal and communication skills
- Attention to detail and ability to organize
- Self-motivated and able to work under pressure
- Team leading skills
Language requirements include fluency in one of IOM's official languages (English, French, Spanish).