Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contribute to efficient study start-up and maintenance.
Responsibilities
- Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies.
- Acting as an operational liaison for site staff on documentation, systems, and process-related questions.
- Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools.
- Supporting planning and logistics for site meetings, investigator meetings, and monitoring visits.
- Identifying opportunities to streamline site workflows and contributing to process improvement initiatives.
- Providing guidance to Site Specialist I or junior colleagues, sharing best practices and supporting their development.
Your Profile
- Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
- Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.
- Good understanding of clinical trial processes, GCP, and site documentation requirements.
- Great command of Estonian language
- Strong organisational and problem-solving skills, with the ability to manage multiple sites and priorities.
- Excellent communication and interpersonal skills, with a proactive, service-focused mindset.
- Comfort working independently while collaborating effectively with cross-functional teams.
Rewards & Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways