Description
Electronic Arts creates incredible entertainment experiences that inspire players and fans worldwide. Here, everyone is part of the story, part of a community that connects people globally. It's a place where creativity thrives, new perspectives are welcomed, and ideas matter.
The future of entertainment is interactive, and the Esports team plays a crucial role in this future by building content, culture, and community around Electronic Arts' brands. The team empowers audiences to play, create, watch, and connect across amazing esports franchises and experiences.
As a Lead Product Ops Manager within EA's Esports team, you will direct the strategy, planning, and execution of EA Sports FC esports products across Korea and Southeast Asia. You will act as the key liaison for league partners throughout the Asia and MENA regions, driving the expansion of the FC esports ecosystem in close collaboration with internal EA teams and publishing partners.
Responsibilities:
- Provide regional leadership for competitive gaming programs as the regional FC esports lead, working directly with tournament operators, publishing partners, and league partners.
- Drive the end-to-end planning and delivery of FC Pro initiatives throughout Korea and Southeast Asia.
- Maintain ongoing alignment with league and publishing partners regarding roadmaps, strategies, priorities, qualifiers, and competitive goals to translate global strategies into localized regional plans.
- Partner with cross-functional groups, including Product Strategy, League Operations, Global Events, Marketing, PR, and Regional Marketing, as well as external stakeholders to optimize program performance and guarantee seamless operational execution.
- Facilitate internal and external alignment meetings to ensure top-tier tournament execution, building strong ties with agencies and execution partners.
- Track schedules, progress, and deliverables using productivity tools like Airtable, Microsoft Excel, PowerPoint, and Word. Maintain operational trackers, update databases, and prepare executive summaries and presentations.
- Work closely across internal units, including Legal, Esports Brand Marketing, PR, Product Strategy, League Ops, and Global Events, to ensure professional and timely delivery.
- Domestic and international travel as required.
Requirements:
- 7+ years of professional experience across esports, gaming, sports, events, or digital entertainment.
- Proven ability to manage multiple complex priorities and timelines simultaneously with strong organisational skills.
- Exceptional written and verbal communication skills in both Korean and English, with a professional approach to cross-team and external partner alignment.
- Background in live events, project management, or community programs within a collaborative team setting is a plus.
- Analytical mindset with strong attention to detail.
- Proficiency with industry collaboration and productivity tools, including Microsoft Word, Excel, PowerPoint, and Airtable.
- A strong passion for esports, gaming, and interactive entertainment.
Benefits: Electronic Arts offers a comprehensive benefits package, focusing on physical, emotional, financial, professional, and community wellbeing to support a balanced life. Benefits may include medical insurance, mental wellbeing support, pension plan, paid time off, family leave, free games, and more.