Global Customer Supply Chain Transformation Manager

Logitech is seeking a Global Customer Supply Chain Transformation Manager to support and execute the transformation agenda for Global Customer Supply Chain. The successful candidate will lead strategic, cross-functional initiatives that improve operational excellence, strengthen customer collaboration, accelerate digital and AI adoption, and enhance the capabilities of the global CSC organization.

Responsibilities:

• Drive strategic transformation initiatives by leading end-to-end business process redesign and evolving operating models.
• Improve customer journey, service experience, and cross-functional collaboration across the order-to-cash process.
• Build strong partnerships with Global and Regional CSC Heads and cross-functional stakeholders.
• Identify opportunities to simplify processes, improve ways of working, and accelerate organizational capabilities.
• Lead cross-functional initiatives that enable digital transformation, AI adoption, and process standardization.
• Translate business needs into actionable transformation plans and ensure successful execution and adoption.
• Establish governance, KPIs, and benefits realization frameworks to monitor progress and transformation value.
• Promote collaboration, innovation, and continuous improvement across the Global CSC organization.
• Contribute to the development of scalable capabilities that enhance customer experience, operational excellence, and long-term business growth.

Requirements:

• Bachelor's degree in Business Administration, Supply Chain, Engineering, Operations Management, or a related field.
• 5+ years of experience in Business Transformation, Program Management, Supply Chain, Customer Supply Chain, Consulting, or related functions.
• Project Management and/or Change Management certification.
• Experience leading complex cross-functional digital transformation initiatives.
• Strong stakeholder management and relationship-building skills.
• Strong analytical and problem-solving capabilities.
• Excellent communication, presentation, and executive storytelling skills.
• Strong financial acumen.
• Demonstrated experience supporting organizational change.
• Self-starter with a continuous improvement mindset.
• Proficiency with Microsoft Office applications.
• Fluent in English.

Benefits:

• Comprehensive and competitive benefits packages.
• Flexible working environments.
• Culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social wellbeing.