Description
As a Pharmacy Operations Lead Representative, you will be responsible for distributing workload and monitoring workflow for members of your assigned area to ensure work is completed timely and accurately.
You will serve as a resource to supervisors and backup to cell owners and team members.
Required Shift: Monday through Thursday - 3:30 PM to 2 AM
Essential Functions:
- Distribute workload and manage workflow for your assigned area, including scheduling and shifting resources as needed.
- Serve as the first point of contact for questions and issues from team and cell owners, demonstrating leadership qualities consistent with Express Way values.
- Manage issues impacting team productivity, offering solutions, collaborating with others, and escalating as needed.
- Assist supervisors in ensuring adherence to established policies and procedures, meeting individual and team productivity and quality goals.
- Develop, document, and update policies and procedures for Coordinators, including training and validation materials.
Qualifications:
- High school diploma or equivalent required.
- Ability to obtain Missouri State Pharmacy Technician license.
- 3+ years of relevant experience in a pharmacy dispensing setting preferred.
- 1+ year of leadership or team development experience preferred.
- General PC knowledge: Microsoft Word, Excel, PowerPoint, and email skills preferred.
- Knowledge of standard concepts, practices, and procedures within dispensing pharmacy.
- Experience troubleshooting problems in a pharmacy dispensing environment preferred.
- Strong attention to detail and organisational skills.
- Good verbal and written communication skills.
- Willingness to work a flexible schedule and stand for the full shift.
- Ability to adapt in a dynamic work environment, learn quickly, troubleshoot problems, and make decisions.
What We Offer:
- Health coverage effective day 1 (including Medical, Dental, and vision).
- 401(k) plan with company match.
- Holiday Pay and Paid time off.
- Education/Certification Program (Grow to Thrive).
- Career Growth and advancement opportunities.
Physical Requirements:
- Stand for lengthy periods.
- Lift up to 50 lbs. occasionally and 30 lbs. frequently.
- Perform repetitive motion with fingers, hands, and arms.
- Work may be in confined areas close to machinery.
- Work may be performed in an environment with varying noise levels.