Associate Director Managed Care Rebate Strat & Ops

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility.

As Associate Director, Managed Care Rebate Strategy & Operations, you strengthen Bayer's Commercial Rebate Operations and GTN performance by bringing deep industry expertise into the organization, advancing Model N capabilities, improving rebate and discount controls, and identifying opportunities to prevent revenue leakage and maximize net sales.

Your tasks and responsibilities:

• Serve as a Model N business subject matter expert, elevating payment processing, validation logic, customer reporting, reconciliation, operational reporting, workflow discipline, and use of advanced system capabilities beyond baseline processing.
• Transfer industry knowledge and external best practices into Bayer's Commercial Rebate Operations, with emphasis on rebate accuracy, payment controls, dispute management, customer operations, and GTN optimization.
• Identify, prioritize, and implement GTN improvement opportunities, including revenue leakage prevention, claims validation expansion, duplicate-discount mitigation, contract compliance monitoring, and recovery of overpaid rebates, fees, and discounts.
• Modernize dispute management by strengthening tracking, aging review, escalation routines, documentation standards, customer communication, and recovery discipline.
• Lead process and system improvements that reduce manual workarounds, shorten job runs, improve payment timing, streamline reconciliations, and enhance operational visibility across Commercial Rebate Operations.
• Support design and implementation of new Managed Care payment models, ensuring accurate system configuration, robust testing, clear documentation, operational readiness, and compliant execution.
• Manage and direct offshore resources supporting Commercial Rebate Operations, including workload allocation, training, quality review, performance monitoring, and disciplined issue escalation.
• Lead operational discussions with PBMs, GPOs, Specialty Pharmacies, Wholesalers, and other external stakeholders to resolve rebate, dispute, data, and contract interpretation issues in a timely, professional manner.
• Partner with Market Access, Strategic Contracting, Account teams, Finance, Accounting, Legal, Compliance, O2C, Product Supply, IT, and external vendors to improve end-to-end GTN execution and deliver high-quality, auditable rebate operations.
• Build sustainable process documentation, training materials, performance metrics, and dashboards to reduce key-person dependency and support scalable, repeatable, and auditable operations.

Requirements:

• Robust professional experience in pharmaceutical Managed Care rebate operations and related Commercial or GTN functions.
• Hands-on Model N expertise, preferably including Validata, rebate payment package workflows, customer reporting, contract setup, reconciliation, and process troubleshooting in complex, data-rich environments.
• Strong GTN mindset with proven ability to identify revenue leakage, payment errors, duplicate discounts, contract non-compliance, and process inefficiencies.
• Strong financial, analytical, and forensic problem-solving skills.
• Excellent communication and project management skills.

Preferred Qualifications:

• Bachelor's degree in business, finance, life sciences, healthcare administration, data analytics, or a related field, with an advanced degree preferred.
• Minimum of 7-10 years of experience in pharmaceutical contract operations, rebate operations, revenue management, commercial operations, finance, or closely related disciplines.
• Experience with PBM rebate agreements, price protection, administrative fees, data fees, service fees, formulary validations, 340B duplicate discount mitigation, and dispute recovery.
• Proficiency with SAP, Model N, Microsoft Office, analytics tools, workflow automation solutions, AI-enabled productivity tools, and third-party GTN optimization vendors.