Product Operations Specialist, Air Defense C2

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.

As a Product Operations Specialist on the Air Defense C2 team, you'll help keep our C2 compute program running smoothly at scale by supporting the operational backbone that connects the deployed fleet to the teams who build, ship, and sustain it.

Responsibilities

• Support the Feedback Loop & Voice of the Field: Help run the loop that turns field failures, Return Merchandise Authorization (RMA) trends, readiness signals, and deployment friction into structured, prioritized feedback,coordinating with engineering on Root Cause Corrective Action (RCCA) and surfacing insight that informs product roadmap and program decisions.
• Maintain the Single Source of Truth, Data & Reporting: Own an accurate, real-time source of truth for all Air Defense C2 compute,status, location, configuration, and lifecycle stage,and build/maintain the readiness, reliability, and sustainment metrics that give product, program, and leadership a clear picture of fleet health.
• Maintain & Improve Process and Tooling: Maintain and continuously improve the SOPs and tracking-system workflows (Salesforce, JIRA, Airtable, Slack, and ERP platforms such as Oracle or Odoo) that keep our systems of record aligned with physical hardware reality, and help scale those processes as the program grows.
• Support Program Scalability & Fulfillment: Partner with Deployment Operations, Special Projects Team, and the C2 team to translate program requirements and production forecasts into actionable fulfillment and sustainment plans, and execute discrete projects that remove friction from deployment and Operations & Sustainment (O&S) as the fleet grows.
• Coordinate Incident Triage: Serve as an operational point of contact for issues affecting deployed C2 hardware,triaging, coordinating resolution, and escalating to engineering as needed.

Requirements

• Bachelor's degree, or equivalent professional experience in lieu of a degree
• 2+ years of experience in product operations, technical operations, program/product support, or a comparable role in a high-energy, fast-paced startup, hardware, or logistics environment
• Demonstrated ability to turn operational or field data into insights and recommendations that support cross-functional decisions
• Ability to communicate and coordinate technical and non-technical efforts across product, engineering, business, and sustainment functions
• Ability to work proficiently and stay organized across multiple connected systems (e.g., Oracle ERP, Odoo, Salesforce, JIRA, Slack)
• Excellent written, visual, and verbal communication skills
• Willingness to travel up to 25%
• Ability to obtain and maintain a U.S. Secret security clearance
• Ability to work on-site a minimum of 3 days per week at Anduril's Irvine, CA office