Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Medical Research Representative at ICON, you will contribute to our facilities management function, working collaboratively to deliver high-quality outcomes across our clinical programs.
Responsibilities:
- Support day-to-day clinical site and facility operations to ensure a safe, organized, and efficient environment.
- Build and maintain positive working relationships with research site personnel, investigators, and internal teams.
- Serve as a point of contact for routine site inquiries, providing timely support and escalating issues as needed.
- Assist with study-related and operational activities, including transporting samples, tracking meals, preparing rooms, and supporting site needs.
- Perform routine cleaning and sanitization of workspaces, common areas, restrooms, and break rooms in accordance with established procedures.
- Monitor and replenish supplies, dispose of waste appropriately, and report maintenance or facility concerns.
- Support site visits, meetings, and special events through setup, cleanup, and logistical coordination.
- Assist with tracking activities, maintaining records, and following established procedures to support quality, compliance, and efficient operations.
Your Profile:
- High School Diploma or equivalent required
- Prior/current experience in food service, healthcare, or structured environment preferred
- Ability to follow safety and sanitation protocols
- Strong attention to detail and organizational skills
- Ability to follow written instructions and adhere to structured processes
- Basic proficiency in Microsoft Word and Excel (general computer literacy)
- Ability to learn and navigate electronic systems, logs, and templates
- Willingness to learn clinical study protocols, and patient timelines (meal timing, fasting requirements)
- Ability to support clinical floor operations (transporting samples, tracking meals)
- Flexibility for early morning shifts / reliable attendance
Rewards & Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways