Description
Join M&S as a Customer Assistant in our Food section at the Flowerdown retail park in Weston Super Mare. As a frontline team member, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Work Pattern:
- Wednesday: 18:00 to 22:00
- Friday: 18:00 to 22:00
- Saturday: 18:00 to 22:00
Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Key Responsibilities:
- Deliver five-star customer service at pace
- Confidently recommend and sell M&S Food products
- Utilise digital tools to enhance the customer experience
- Contribute to a positive team environment
- Adapt to changing demands and work across various store areas
Requirements:
- Digital confidence and ability to use in-store devices
- Resilience and commitment to delivering excellent service
- Ability to work in a high-pressure environment
- Flexibility and adaptability
About M&S: We're revolutionising retail, driving innovation, and aiming to be an inclusive organisation.