Business Operations Manager

We are seeking a Business Operations Manager to join our team at Cloudflare. As a Business Operations Manager, you will be responsible for providing decision-making support to Cloudflare's strategic initiatives. You will work on complex problems, identify root causes of challenges, and execute in-depth analyses to translate data into meaningful insights. You will also lead projects through the full cycle, from initial scoping to operationalization and enablement.

Responsibilities:

• Work on complex problems: identify root causes of the challenge and/or underlying business drivers, execute in-depth analyses to translate data into meaningful insights and/or repeatable gadgets or processes
• Lead projects through the full cycle: from initial scoping, solution design, code execution, QA and to operationalization and enablement
• Leverage latest AI technologies incl. Cloudflare OS, Developer Platform, emerging best practices to illustrate what can be possible in how we work
• Synthesize audience relevant findings from the data to achieve alignments and support strategic decision making
• Assess financial impact of new initiatives, identify approaches to risk mitigation, create forecast model on new metrics as needed
• Work closely with Data Engineer and Data Science Team to track core KPIs, create visibility on new initiatives and its impact, and to streamline reporting processes as the projects mature
• Provide ad-hoc analytical support to Finance & Executive Leadership

Requirements:

• 5+ years of Business Operations, Consulting, Investment Banking or Strategic Finance experience
• Bachelor's degree, Data Science master or MBA a plus
• Strategic thinker with strong business acumen: ability to zoom in with good attention to detail while still keeping the big picture in mind; excel at translating data into actionable insights or programs
• Clear, concise and proactive communicator: ability to synthesize complex data or business problems into actionable information to drive results
• Have a strong modeling foundation: high proficiency in building thoughtful, complex and auditable business model and present the outcome in an easy-to-understand format
• Versatility: Results-oriented, self-starter, thrive in a fast-paced, high-growth environment; high proficiency in SQL or AI assisted coding required
• Advanced/ working proficiency with English mandatory both written and verbal

Compensation:

• Estimated annual salary of $130,000 - $179,000 for Bay Area based hires

Benefits:

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan
• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave