Hospitality Supervisor

The Hospitality Supervisor supports the direction and management of SpaceXAI's food and beverage operations, ensuring quality service across various outlets and catering locations.

Responsibilities:

• Set and enforce hospitality operation standards and guest interactions
• Develop and implement customer service strategies and training programs
• Oversee day-to-day operations across food service outlets and catering locations
• Manage staff, including hiring, performance evaluations, and development opportunities
• Coordinate events, including large gatherings and catering requests
• Enforce food safety practices and maintain clean workstations
• Train staff on customer service, menu knowledge, allergens, and nutrition
• Manage product quality, consistency, service, and inventory levels
• Monitor financial activities, scheduling, and sales data collection
• Communicate with vendors for orders, deliveries, and product quality issues

Basic Qualifications:

• High school diploma or equivalency certificate
• 6+ years of food service industry experience with 2+ years of leadership experience
• Ability to lift 25lbs, stand for 8-12 hours, and work varied shifts
• Food Manager Certification and TABC certification required or obtainable

Preferred Skills and Experience:

• 5+ years of leadership experience in food service
• Experience opening new operations and creating procedures
• Fine dining, upscale, casual, and quick service restaurant experience
• Excellent communication, time management, and food safety knowledge
• Advanced computer skills, including Microsoft Office
• Knowledge of allergen identification, dietary restrictions, and beverage service