Description
The Operations Specialist supports operational functions and provides related administrative support, resulting in a well-functioning, compliant environment for staff, clients, and partners.
Responsibilities:
- Support day-to-day Safety and Security (S&S)-related needs.
- Support the management of IT and communications infrastructure management, including properly tracking and communicating hardware and software-related matters.
- Work with the HQ and Cluster level operational and/or IT staff to address internet or telecommunications service disruptions, collaborating closely with local internet and telecommunications service providers.
- Order supplies, equipment, etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed.
- Support office inventory including contribution-in-kind (CIK), day-to-day storage, tracking, and reporting of inventory and asset movement.
- Coordinate vendor billing/invoices in partnership with the Finance team.
- Support Executive Director on office equipment leases and coordinate repairs and improvements with vendors and property managers as needed.
- Aid in the allocation of workspaces and support related employee lifecycle needs such as building access.
- Support the smooth functioning of office infrastructure, including communications equipment and services.
- Assist with planning and coordinating office events and meetings.
Requirements:
- Minimum of 1 year of experience in administrative or operational support roles.
- Strong organizational and time-management skills.
- Ability to follow established procedures and manage multiple tasks.
- Basic IT troubleshooting skills.
- Clear and professional communication skills.
- Proficiency in Microsoft Office Suite.
- Ability to work independently and collaboratively in a team environment.
- Commitment to IRC’s values of service, accountability, integrity, and quality.
- Bachelor’s degree or equivalent combination of education and directly related experience.
- Fluency in English required.
Benefits:
- Competitive salary ($21.00 - $22.80).
- Comprehensive and competitive benefits package, including 10 sick days, 10 US holidays, 20-25 paid time off days, medical insurance, dental insurance, vision insurance, FSA for healthcare and commuter costs, a 403b retirement savings plan with immediately vested matching, disability & life insurance, and an Employee Assistance Program.