Description
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for the execution of change programs.
We are looking for a highly skilled and motivated Salesforce Consultant with expertise in Commerce Cloud B2B and Order Management System (OMS) to provide our clients with strategic guidance, implementation, and support.
Responsibilities:
- Collaborate with clients to understand their business requirements and translate them into Salesforce solutions leveraging Commerce Cloud (B2B and OMS)
- Design, configure, and customize Salesforce solutions to meet client needs, including product catalog management, pricing, quoting, and order management processes
- Lead Salesforce implementation projects, including requirements gathering, solution design, development, testing, and deployment
- Provide ongoing support and maintenance for Salesforce Commerce Cloud (B2B and OMS) implementations, including troubleshooting issues and optimizing system performance
- Develop and deliver training sessions and documentation for clients to enable them to effectively utilize Salesforce solutions
- Stay current on Salesforce best practices and industry trends, particularly related to Commerce Cloud B2B and OMS, and proactively share knowledge with internal teams and clients
- Work independently and as part of a distributed team, taking ownership of problems and rapidly learning new technologies
- Build and maintain key relationships with key decision-makers, demonstrating strong presentation, communication, and facilitation skills
- Available to travel regionally and occasionally internationally depending on customer needs
- Champion an AI-first development workflow by utilizing advanced AI developer assistants to accelerate custom Apex, LWC, and integration delivery while maintaining platform governor limit compliance
- Practical fluency using AI coding assistants and modern development ecosystems to maximize daily development velocity, document custom code, and maintain strict platform security standards
- Contribute to broader goals by becoming a citizen philanthropist and giving back to our communities through volunteering activities
Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or related field
- Minimum of 5 years of experience working with Salesforce, with a focus on Commerce Cloud (B2B and OMS), or equivalent experience in a similar role
- Proven track record of successful Salesforce implementations, including experience with full project lifecycle from requirements gathering to deployment
- Strong understanding of B2B commerce and OMS processes and best practices
- Experience with Salesforce integrations, including third-party systems and APIs, is preferred
- Experience in defining and delivering enterprise applications on the Salesforce Platform, including coded solutions
- Salesforce certifications, such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, and Salesforce Certified Platform Developer, are a big plus
- Hands-on technical consulting and solution implementation experience for a major software domain, including design skills in HTML, CSS, and JavaScript, as well as coding experience in Apex and Lightning Web Components (LWC)
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal teams
- Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously