Description
As a Staff Engineer for Intelligent Customer Experiences at Adyen, you will lead the evolution of the Adyen experience from a traditional dashboard into an intelligent, conversational financial partner.
You will build Agentic Workflows and manage backend orchestration, specifically Tool-use, Chains, and Policy Layers, transforming natural language inputs into authenticated, secure financial operations.
Key responsibilities:
- Drive Intelligent Experiences: Lead the next generation of conversational UIs at Adyen, building Generative UIs that adapt in real-time.
- Bridge Architecture & Innovation: Coordinate AI initiatives, ensuring operational excellence with teams in different areas and global geographies.
- Zero-Trust for AI: Architect the security layer for conversational interfaces, maintaining strict financial data privacy and 'Zero Trust' principles.
- Product Strategy & 'The Art of the Possible': Partner with the Head of Product to identify high-impact flows and solve 'impossible' merchant problems.
- Full-Stack Leadership: Own the end-to-end technical lifecycle, from backend services to frontend components.
- Global Influence: Mentor engineers and coordinate with global hubs to drive technical standards.
Requirements:
- Product-Minded Architect: Track record of partnering with product teams to turn ambiguous goals into robust technical reality.
- Applied AI Experience: Experience building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures, and secure data handling.
- Full-Stack Powerhouse: Deeply proficient in Java for secure backend services and TypeScript/React/Vue for complex front-end applications.
- Security First: 'Security-by-design' mindset, particularly regarding sensitive financial data handling.
- Entrepreneurial & Autonomous: Operate with speed and autonomy as a core member of the growing San Francisco team.
This role's annual base salary range is $258–$367k, plus RSUs.