Description
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
As a Data Analyst, GTM Analytics, you will act as a consultant to both sales and company leadership, providing strategic, analytical, and operational support across multiple global regions and sales teams.
Responsibilities
- Help the Field Services org operate more effectively by conducting quantitative research in key areas such as retention and churn analytics, product adoption analytics, forecasting, performance management, and territory design
- Innovate proactively with your unique mix of data and business knowledge
- Democratize insights by partnering with systems, operations, and analytics teams to design and build data delivery mechanisms (dashboards, automated reports, etc.)
- Ensure data quality with automated, documented, tested data pipelines built in Python and SQL
- Perform quantitative and qualitative analysis that leads to actionable insights, assisting stakeholders throughout the business on special projects and reports
- Handle inbound requests from field teams for data analysis, data requests, and decision-making support
- Transform complex data sets into actionable insights using analytical, visualization, and data tools such as Tableau, Excel, Python, R, MySQL, etc.
- Own end-to-end problem-solving efforts from the discovery & exploration phase through to implementation
Requirements
- 2-5 years conducting data analysis and proven track record of those insights driving business impact
- 2-5 years of designing and building dashboards used by large audiences for extended periods of time (Tableau preferred)
- Preferred experience building robust data pipelines in Python and SQL across various data warehousing technologies (Redshift/Snowflake preferred) and system APIs (Salesforce, Qualtrics, Tableau, etc.)
- Experience conducting innovative research in a business context
- Experience collaborating with systems and operations teams to fully operationalize insights and democratize data
- Experience working with a complex set of stakeholders, including executives, go-to-market field teams, and operations teams
- Degree or relevant experience with a quantitative or systems focus (e.g., Information Systems, Computer Science, STEM, Business Analytics, Finance, Data Science)
Benefits
- Wellness Reimbursement: This can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and more
- Q Mentor Program: Looking to grow in your career? Get matched with a mentor inside Qualtrics to get meaningful coaching from someone outside your team
- The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader