Description
Join M&S as a Customer Assistant in our Food section at Cheltenham Centrum, where you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Job Schedule: Part-time, flexible shifts including Sundays, Mondays, and Saturdays from 22:00-06:00. During the Christmas period (weeks commencing 13th and 20th December), you may be required to work up to full-time hours.
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Maintain knowledge of M&S Food products to make recommendations
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a high-performing team
- Adapt to changing demands and priorities in a fast-paced retail environment
Requirements:
- Digital confidence and ability to use technology to support customers
- Resilience and commitment to delivering excellent service under pressure
- Ability to work flexibly, including varied shifts and tasks
- Strong communication and interpersonal skills
Benefits:
- Opportunity to be part of a leading UK retailer
- Competitive pay rates
- Collaborative and supportive team environment
- Professional development and growth opportunities