Property Management Analyst

Flock Homes is seeking a Property Management Analyst to join its property and resident operations team in Denver. The successful candidate will be the main point of contact for residents, maintaining records and building a positive resident experience.

Responsibilities:

• Manage day-to-day resident relationships, handling general inquiries and routine communication
• Run the delinquency cycle, monitoring balances and preparing rent demands
• Administer Section 8 and other housing programs, including paperwork and inspections
• Oversee security deposit returns, gathering documentation and preparing dispositions
• Coordinate with HOAs, tracking notices and driving tenant-responsible items to resolution
• Manage utilities, administering accounts and resolving billing discrepancies

Requirements:

• At least 1 year of experience in real estate, property management, or customer service
• Meticulous and process-driven, with excellent verbal and written communication skills
• Exceptional communicator, able to deliver outstanding customer service and work empathetically with residents
• Organized problem-solver, able to prioritize tasks and manage time effectively
• Accountable and compliant, demonstrating accountability for responsibilities and ensuring compliance with company policies

Benefits:

• $65-75k base salary
• Equity
• Medical, dental, and vision insurance
• 401k
• Unlimited PTO