Technical Content Lead

Okta is seeking a Technical Content Lead to translate complex technological initiatives and enterprise security architectures into engaging content. The successful candidate will craft high-impact messaging for three primary stakeholder audiences: the Customer Zero Team, Executive Sponsors, and the CTO for Strategy.

Key Responsibilities:

• Create dynamic, high-quality technical content, whitepapers, strategic briefs, blogs, and FAQs tailored for executive, internal, and customer-facing audiences.
• Partner with the Identity engineering and architecture teams to turn real-world internal deployment use cases into practical guidebooks, reference architectures, and customer-facing narratives.
• Collaborate with the CTO for Strategy to translate high-level vision, product direction, and zero-trust AI architectures into clear, compelling narratives.
• Work with Marketing, Legal, Sales, Customer Success, and Product teams to align key technical communications with corporate brand standards, compliance requirements, and go-to-market strategies.
• Develop strategic messaging assets and briefing materials to support high-touch engagements with key enterprise sponsors and customer executives.
• Influence content architecture, messaging frameworks, and publication workflows to ensure consistency, clarity, and quality across all strategic communications.

Requirements:

• Expert-level English proficiency with exceptional storytelling capabilities.
• Bachelor's degree in English, Journalism, Communications, Technical Writing, or a related field preferred.
• 5+ years of experience as a technical writer, security communications analyst, or corporate technology writer within an enterprise SaaS, Cloud, or Cybersecurity environment.
• Proven track record of successfully partnering with Legal, Marketing, Sales, and Executive leadership teams.
• Ability to digest complex cloud, enterprise security, API, and digital identity concepts and articulate them accurately for both technical and non-technical audiences.
• Creative angle to storytelling with the ability to challenge a narrative to test for the best approach.
• Self-starter mindset with strong ownership traits, able to lead multi-faceted documentation projects from concept to completion under dynamic timelines.

Salary Information:

• The annual base salary range for this position for candidates located in the San Francisco Bay area is between $148,000-$204,000 USD.
• The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between $132,000-$182,000 USD.