Leader, Business Transformation

We are seeking a Leader, Business Transformation to join our team at Success Academy Charter Schools. The successful candidate will be responsible for facilitating senior leaders to solve the organization's hardest, most ambiguous operating problems and building the organization's own muscle for doing this work.

Key Responsibilities

• Facilitate to Root Cause: Lead diagnosis of workflow impediments and organizational friction across the business, especially where the problem itself isn't yet well-defined, and facilitate senior stakeholders toward clear, actionable root causes.
• Influence Executive Leadership: Distill complex, ambiguous problems into a clear narrative and communicate root causes and solution options in a way that builds conviction and drives decisions at the executive level.
• Drive Change Through Structured Problem-Solving: Lead focused problem-solving sessions that apply rigorous analytical and decision-making frameworks to drive process improvement and cross-functional alignment.
• Own the Operations Optimization Roadmap: Develop the organizational effectiveness roadmap in partnership with senior leadership, aligned to business priorities, annual targets, and strategic plan objectives.
• Build the Organization's Problem-Solving Muscle: Promote and evolve a practical set of strategic and analytical tools, with the judgment to know which approach fits which situation, and when to set the playbook aside.
• Partner on Strategy Execution: Be an active partner in strategic transformation and performance management initiatives alongside business leadership.
• Develop Talent: Own and continuously improve the team's training program; coach and evaluate practitioners toward advanced proficiency.

Qualifications

• Executive facilitation and influence: Demonstrated ability to facilitate senior stakeholders, including C-suite/Board-level audiences, through ambiguous, high-stakes problem-solving to a clear root cause and a compelling, actionable path forward.
• Comfort with ambiguity: Track record of shaping and scoping problems that don't arrive pre-defined, rather than only executing a known methodology against a known workflow.
• 8+ years leading strategic problem-solving, organizational transformation, or operational improvement in complex, fast-moving, or mission-driven organizations.
• Coaching and talent development: Demonstrated ability to build and develop high-performing, cross-functional problem-solving teams.
• Experimentation mindset: Able to help teams take and manage risk, and drive experimentation to facilitate learning.
• Change leadership: Demonstrated ability to lead an organization through significant change without losing momentum, and to inspire continuous focus on key drivers.
• Analytical acumen: Working fluency in structured decision-making and problem-solving frameworks, with the judgment to apply the right approach to the right situation rather than a single methodology by default.

Compensation, Benefits & Perks

• Compensation Range: $200,000-$275,000 USD
• Day-One Health & Wellness: Medical, dental, and vision coverage starting your first day, plus a free One Medical membership and confidential mental health support via EAP/Talkspace.
• Financial Security: 403(b) retirement plan with a 3% employer match, up to $2,400/year in employer HSA contributions, employer-paid life/disability insurance, and Public Service Loan Forgiveness (PSLF) eligibility.
• Time to Recharge: Generous paid time off, paid holidays, and paid parental leave.
• Perks & Stipends: A $50/month cell phone stipend, pre-tax commuter benefits, backup family care, and performance-based earning incentives.