Description
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
You’ll join Howden on a permanent role and complete an 18-month development programme designed to develop your technical knowledge, professional skills and confidence to kick start your career.
Our Commercial & Schemes division helps organisations of different sizes, from small local tradespeople to established businesses, find the right insurance to protect themselves from a wide range of risks. We work with clients across sectors including construction, hospitality and leisure, manufacturing, real estate, motor, education and professional services.
You’ll join either our Underwriting team or our Account Handling team. In Underwriting, you’ll help assess risks and support decisions about the insurance cover we can offer. As an Account Handler, you’ll help look after existing clients and support them with their insurance policies.
You will begin with a structured induction before joining our Commercial & Schemes team, where you will work alongside experienced colleagues and gradually take on more responsibility.
During the programme, you'll:
- Learn the foundations of commercial insurance and how our Underwriting and Account Handling teams work together to support clients.
- Draft clear and professional email correspondence for clients, insurers and colleagues.
- Build confidence speaking with clients and insurers, helping to answer queries and gather information, both via email and during phone calls.
- Help gather and review the information needed to assess risks, manage policies and support client requests.
- Support with maintaining accurate and up-to-date client records.
- Build long-term relationships and provide excellent customer service.
- Learn how insurance risks are assessed, policies are created and updated, and renewals are managed.
No insurance experience is needed; we’ll teach you everything you need to know!
You'll be:
- Curious and motivated to learn about insurance and develop your career.
- A confident communicator who is comfortable speaking with different people by phone and email.
- Able to build positive relationships with clients, insurers and colleagues.
- Tenacious and resilient when facing challenges or setbacks.
- Organised and able to manage different tasks and priorities.
- Attentive to detail, with strong written communication skills.
- Proactive and willing to ask questions, contribute and support the wider team.
To be eligible for our apprenticeship, you must:
- Have the full and unrestricted right to work in the UK.
- Have lived permanently in the UK for the last 3 years.
- Have achieved a grade C/4 in GCSE English and Maths.
- Not already hold a qualification that significantly overlaps with the content of this apprenticeship.
Our application process is designed to help you show your potential, not to test what you already know!
You’ll also benefit from:
- £23,000 and a generous pension scheme.
- Completing fully funded professional qualifications relevant for your role.
- Structured learning and development through our 18-month apprenticeship development programme.
- 25 days' annual leave, plus bank holidays.
- Access to discounted personal health policies, wellbeing support and a range of employee benefits and insurance products.