Description
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
The Global Pricing Operations Team works in a cross-functional, fast-paced, and dynamic environment with many moving pieces and evolving business needs. The team partners with Pricing Strategy Managers, Product Managers, Technology, Data & Intelligence, and various GTM teams to ensure Okta is operationally ready to bring new product pricing, buying programs, and strategic monetization initiatives to market.
As a Pricing Operations Principal, you will lead initiatives that transform Okta's pricing strategy into successful go-to-market execution. You will serve as an operational leader for new pricing launches and a strategic buying-program implementation, establishing the integrated roadmap, operating cadence, decision-making framework, readiness criteria, and stakeholder communications required to bring these initiatives from concept through launch and sustained adoption.
Responsibilities:
- Drive cross-functional initiatives to transform pricing strategy into successful go-to-market execution
- Lead the operational implementation of buying programs that will affect how Okta packages, sells, measures, and supports its offerings
- Collaborate closely with several functions across the company, including Pricing Strategy, Product, Product Marketing, Legal, Finance, GTM, and Technology, Data & Intelligence
- Navigate ambiguity and fast-moving strategy decisions with confidence
- Continuously assess and re-prioritize workstreams as business needs evolve
- Drive strategic projects that use AI and other technology tools to optimize and automate pricing processes
- Develop business requirements for Technology, Data & Intelligence to build new SKUs in Okta's business systems
- Proactively synthesize and communicate status updates, risks, and blockers to leaders and cross-functional stakeholders
- Partner with GTM teams to assess enablement needs and develop, deliver, and optimize pricing enablement, training, and field communications
- Serve as SME on pricing, product configuration, and go-to-market processes
- Actively contribute to team culture by seeking and incorporating feedback
Requirements:
- 10+ years of relevant experience in pricing operations, business operations, strategic program management, revenue operations, quote-to-cash, commercial operations, Deal Desk, or a related field
- At least 5 years leading complex, cross-functional programs or major operational changes
- Experience working with Pricing, Product, Product Marketing, GTM, Finance, Legal, and Technology teams
- Experience implementing a commercial program, buying program, pricing initiative, or other operational change
- Experience with Salesforce CPQ, Jira, and Confluence
- Strong written and verbal communication skills, along with a proactive, organized, collaborative, and results-oriented approach
Nice to Have:
- Experience working in a high-growth or evolving environment
- Experience building trusted cross-functional relationships
- Experience using AI tools to improve efficiency and effectiveness
Benefits:
- Health, dental and vision insurance
- 401(k)
- Flexible spending account
- Paid leave (including PTO and parental leave)