Hospital Operations Services Supervisor

MediCard Phils., Inc. is looking for a Hospital Operations Services Supervisor to supervise, assist, and monitor Field Liaison Officers and Seniors Liaison Officers.

The successful candidate will:

• Approve in-patients information sheets
• Monitor activities of In-house Liaison Officer during weekends or holidays
• Monitor activities of Field Liaison Officer, including data gathering for in-patients, attendance and tardiness of team members, and checking the location of team members
• Prepare, issue, and sign LOAs
• Encode and update data into the system
• Prepare and check itinerary reports
• Ensure timely submission, completeness, integrity, and consistency of paperwork
• Mediate between approving officers and field liaison officers regarding in-patient approval status
• Provide assistance to Liaison Officers as needed
• Provide training to Liaison Officers
• Create harmony within the team for optimal productivity
• Check all documents needed for ISO audit

The minimum qualifications for this role are:

• Graduate of any 4-year Medical course
• At least 2 years' experience in a clinic setting or working in an HMO
• Above-average communication and empathic skills, good negotiation skills, flexibility, and ability to multi-task
• Analytic, systematic, and organized mindset

MediCard values diversity and inclusion, and is committed to creating a workplace where everyone feels valued and empowered to contribute.