Description
We are seeking a Senior Manager, Product Designer to join our Premium Design - Rewards team, which is part of the Experience Design organisation at Capital One.
The Premium Design team sets the bar for Capital One's high-spender customer experience ecosystem, revolving around highly useful, personalised, and high-stakes products. The Experience Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
As a Senior Manager Product Designer, you'll combine your craft expertise, influence & strategic thinking with an understanding of our customers and the business. You'll co-create innovative solutions to complex problems, drive product strategy and contribute to a thriving team culture of high performing designers.
Responsibilities:
- Leverage established product design expertise and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One
- Advance the craft of design at Capital One by leading, mentoring and consulting with others
- Shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business
- Advocate for human-centred methodologies that align customer needs and business goals
- Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends
- Own the problem-solving approach and apply good judgment when exploring alternatives and balancing competing interests or priorities
- Engage partner expertise and perspectives from across the organisation to support workstream projects
- Present work across levels and job functions, modeling a strategic human-centred approach
Requirements:
- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
Preferred Qualifications:
- At least 8 years of experience in a Product Design role
- At least 8 years of experience in design and prototyping tools such as Figma
- Experience working with and contributing to an established design system
- Experience collaborating with product, tech and business leaders
- Experience leading design projects or teams
- Experience working in heavily regulated, data heavy problem spaces
Benefits:
- Comprehensive, competitive, and inclusive set of health, financial and other benefits
Salary:
- McLean, VA: $200,700 - $229,100 for Sr. Manager, Design
- New York, NY: $219,000 - $249,900 for Sr. Manager, Design
- Richmond, VA: $182,500 - $208,300 for Sr. Manager, Design