Description
At CVS Health, you will be surrounded by passionate colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.
As a Pharmacy Manager, District Leader Emerging Leaders (PM, DL ELs), you will build upon your skills and responsibilities as a Pharmacy Manager and begin training to build additional competencies to promote to a Pharmacy District Leader (Rx DL).
Responsibilities:
- Lead and develop a pharmacy team that provides exceptional patient care
- Support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success
- Oversee the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
- Support safe and accurate prescription fulfillment by following,and directing the pharmacy team to follow,pharmacy workflow procedures and utilizing the safety guardrails at every workstation
- Contribute to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same
- Proactively offer and deliver immunizations to keep patients healthy
- Support the effective management of pharmacy inventory by following,and coaching the pharmacy team to follow,all inventory best practices
- Conduct new Technician and Pharmacist onboarding for the store and district
- Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
- Partner with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy
- Oversee Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable)
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Regularly review business reporting for operational insights and develop action plans to close gaps
- Establish a culture of safety, empowerment, and inclusion so the pharmacy team feels valued
- Maintain relevant clinical and technical skills for the job as the industry evolves
- Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles
Additional PM, DLEL functions include:
- Participate actively in the District Leader Emerging Leader program
- Develop skills and competencies through a tailored individual development plan (IDP) to prepare for the District Leader role
- Participate in recurring 6-week check-in meetings with your District Leader, Region Director, Human Resources Business Partner (HRBP) and/or Talent Management Business Partner (TMBP)
Requirements:
- Active Pharmacist License in the state where the Store is located
- Active National Provider Identifier (NPI)
- Not on the DEA Excluded Parties list
- 2+ years of experience as a Pharmacy Manager
- Graduate of DevelopU for Leaders and/or FFL in 2022 or later
- Standard Performer or higher; Not on a Level 3 or active IAP within the last 6 months
Preferred Qualifications:
- 3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
- Previous experience in multi-unit leadership
- Completion of the Pharmacy Manager Emerging Leader (PMEL) program
- Ability to work in the home store, and across the market in other locations, to meet business need