Sales Development Manager - East

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage.

You'll build and lead our East Coast SDR team, driving outbound and inbound pipeline generation for Cresta's AI/CX platform. This is a build role: you're setting the playbook, not inheriting one. NYC based, in office 2x/week (Mon/Wed).

Responsibilities

• Hire, onboard, and develop exceptional SDR talent
• Build and iterate on a data-driven outbound and inbound strategy
• Foster a culture of high accountability and performance
• Motivate the team through incentives and contests
• Uplevel SDRs and help them grow into future AEs and managers
• Report on SDR KPIs to ensure quotas and SLAs are hit daily
• Partner cross-functionally with Marketing, RevOps, and Sales on key initiatives

Qualifications

• 2+ years of sales/SDR leadership experience in a high-growth technology company
• Located in the NYC area, in office 2x/week (Mon/Wed)
• Deep understanding of modern SDR tools: Gong, LinkedIn Sales Nav, 6sense, ZoomInfo, etc.
• Experience executing an outbound multichannel strategy and optimizing playbooks
• Consistent track record of exceeding quota, both as a leader and as an IC
• Strong analytical experience managing pipeline goals and forecasting
• Experience partnering with AEs, Marketing, and RevOps on ICP, messaging, and process

Perks & Benefits

• Medical, dental, and vision plans
• Flexible vacation time
• Paid parental leave
• Monthly Gym & Phone allowance
• Work from home office stipend
• Lunches and dinners included for in-office employees via Grubhub

Compensation

• Competitive, location-based pay
• OTE Range: $142,000 to $190,000 + Offers Equity