Description
We are seeking an Implementations/Activations Network Engineer to support the Defense Information Systems Agency (DISA) at Scott AFB, IL. The successful candidate will perform installation oversight, configuration, testing, monitoring, and servicing of network equipment and activation of networks for projects supporting the Department of Defense networks.
Responsibilities:
- Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new service activations
- Work directly with customers, solution architects, and vendor SMEs to implement changes and resolve issues
- Manage Service Orders in accordance with Change Management procedures
- Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes
- Initiate network device configurations using configlets
- Analyze DISN and databases to validate and implement customer requirements
- Design and implement solutions to highly technical problems through testing, documentation, and modification of configurations on network devices
- Coordinate and program customer circuit activation with commercial vendors
- Perform network monitoring to assess if deployed changes have caused impacts to customer traffic
- Utilize systems analysis techniques and procedures to determine hardware, software, or system functional requirements
- Engage with DISA project managers and customers to resolve issues with incomplete or unclear requirements
Basic Qualifications:
- Proficient knowledge of network hardware equipment specifications, configuration and testing processes
- Knowledge of configuring, activating, testing, and analyzing network systems
- Network engineering, problem management, and performance management experience
- Understanding of basic telecommunications and information technology terms and technology
- Knowledge of data and voice network design
- Experience with network services (BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF, etc.) and network appliances
- Ability to work in a team environment, but self-driven to complete assignments
- Strong written and verbal communications, team building, and collaboration skills
- An active Secret security clearance is required
- DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent)
Preferred Qualifications:
- Prior experience at DISA, or knowledge of DISA systems and processes
- Prior experience with SharePoint data entry
- Experience performing customer outreach
- Experience with DISA Request Fulfillment process and associate documents
- Basic understanding of Department of Defense, its policies, and hierarchy
- Network certifications: Cisco Certifications (CCNA, CCNP, etc.), Microsoft certifications (MCSE, etc.), security certifications (Security + CE, CISSP, etc.)- ITIL certification
Education and Experience:
- Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience