Operations Specialist

We are seeking an Operations Specialist to join our team in one of our schools in Manhattan or Queens. As an Operations Specialist, you will play a key role in ensuring the smooth operation of our school, serving as a primary point of contact for families, coordinating school events, and contributing to maintaining an exceptional school environment.

Key Responsibilities:

• Operational Efficiency and Process Optimization:
• Analyze and evaluate existing operational processes to identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
• Proactively identify and address potential operational challenges, exercising independent judgment to prioritize issues and allocate resources.
• Develop and implement strategies to streamline workflows, improve resource utilization, and optimize the overall functioning of the school's operational systems.

• Stakeholder Relationship Management:
• Provide excellent customer service to students and families, ensuring their operational needs are met efficiently and professionally.
• Collaborate with all staff in maintaining a positive and supportive school environment that promotes student well-being by ensuring efficient and effective school operations.
• Collaborate with various departments to address cross-functional operational needs and ensure seamless coordination.

• Project Coordination and Implementation:
• Manage and coordinate operational projects, including planning, execution, monitoring, and evaluation.
• Develop project timelines, allocate resources, and ensure projects are completed on time and within budget.
• Exercise independent judgment in making decisions related to project scope, methodology, and resource allocation.

• Information Management and Analysis:
• Oversee the collection, organization, and analysis of data related to school operations, ensuring accuracy and integrity.
• Utilize data to inform decision-making, identify trends, and develop strategies for continuous improvement.
• Develop and implement systems for efficient information management and reporting.

• Technology Integration and Innovation:
• Evaluate and recommend technology solutions to enhance operational efficiency and improve service delivery.
• Oversee the implementation and maintenance of technology systems, ensuring effective utilization by staff.
• Identify opportunities to leverage technology to streamline processes and improve the overall school environment.

Qualifications:

• 2-3+ years of professional experience in operations, administration, or a related field, demonstrating increasing levels of responsibility.
• Bachelor's degree in business administration, management, or a related field; Master's degree preferred.
• CPR Certificate preferred.
• Demonstrated ability to exercise discretion and independent judgment in making decisions related to complex operational issues.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent organizational, planning, and project management skills, with the ability to prioritize tasks and meet deadlines.
• Proven ability to develop and implement effective operational processes and procedures.
• Exceptional communication (verbal and written) and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• Proficiency in utilizing technology to enhance operational efficiency and data-driven decision-making.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Eagerness to learn, adapt, and contribute to a mission-driven organization.

Compensation:

• Salary Range: $66,300 - $66,300 USD
• Benefits: Full benefits program and opportunities for professional growth