Head of Community, Enterprise Marketing

Anthropic's mission is to create reliable, interpretable, and steerable AI systems.

You will lead and grow a global team that covers ambassadors programs, regional community leads, and enterprise champion programs.

Key responsibilities:

• Own the global community strategy and operating model
• Lead, coach, and scale a global team of program and regional owners
• Define the measurement framework that replaces activity metrics
• Build community across the full range of audiences and seniority levels
• Connect bottoms-up adoption to enterprise expansion
• Bring training, certification, enablement, and community help together into one engine
• Partner tightly with Brand and Comms to keep sentiment and awareness healthy
• Align community strategy proactively with product direction, launches, and pricing & packaging

Minimum qualifications:

• Have built and led a community or customer advocacy function
• Have led and developed a distributed team of program owners and regional leads
• Think in funnels and segments
• Have connected self-serve, bottoms-up adoption inside large accounts to enterprise expansion
• Can flex your playbook across very different audiences
• Operate as an integrated marketer
• Are comfortable partnering with Product and Data Science to define usage quality
• Write and communicate clearly

Preferred qualifications:

• Run community or advocacy at a company operating both a PLG / self-serve motion and an enterprise sales motion
• Built or led a recognized champions, ambassadors, or advocacy program
• Experience with developer tools, infrastructure, or AI products
• Built the measurement plumbing for a community function
• International experience standing up or scaling community in-region
• A track record of listening to communities and building user trust
• Background spanning more than one of: community, customer marketing, developer relations, customer education/enablement, or growth

The annual compensation range for this role is $400,000-$400,000 USD.