Care Solutions Associate - Part Time

Honor Technology's mission is to change the way society cares for older adults.

As a Care Solutions Associate, you will provide administrative support to the Care Solutions Team, handling daily triage of shared email inboxes, voicemail queues, and service tickets.

Responsibilities:

• Respond to client emails and voicemails using approved templates
• Document interactions in Salesforce and ensure complete follow-through
• Triage and prioritize urgent requests
• Provide warm, clear communication to clients and internal teams
• Navigate multiple systems smoothly, including Salesforce and Freshservice

Requirements:

• High school diploma or equivalent
• 1+ years in an administrative, customer service, or coordination role
• Experience with Salesforce or another CRM platform preferred
• Proficiency in Google Workspace (Gmail, Docs, Sheets, Drive)

Benefits: No benefits mentioned.