Senior QA Lead

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story, part of a global community that connects across the globe.

As a Senior QA Lead, you will be a critical contributor to EA's Quality Verification (QV) craft, driving quality strategy, championing data-informed decisions, and mentoring teams to deliver exceptional player experiences.

Main Responsibilities

• Testing Strategy & Leadership:
• Define and implement scalable testing strategies aligned with product and business priorities.
• Drive risk-based testing approaches and ensure appropriate test coverage across features and systems.
• Champion defect prevention, containment, and early QA involvement.

• Quality Process Ownership:
• Establish and oversee robust quality processes that promote excellence across projects.
• Ensure alignment between quality goals and development roadmaps.
• Identify opportunities to improve workflows, tools, and methodologies.

• Data-Driven Quality & Insights:
• Conduct root cause analysis and deep investigations to identify quality gaps.
• Translate project metrics and telemetry into actionable insights and improvement strategies.
• Align and report key quality indicators, risks, and progress to leadership.

• Automation & Innovation:
• Partner with automation and engineering teams to identify high-value automation opportunities.
• Leverage data analytics, AI-driven testing approaches, and modern development tools to improve efficiency and coverage.
• Advocate for technology-driven quality evolution across teams.

• Cross-Team Collaboration:
• Partner with Development, Production, Engineering, and other disciplines across multiple time zones.
• Act as a quality advocate in planning, feature reviews, and milestone assessments.
• Ensure clear and strategic communication of quality priorities and risks.

• Mentorship & Team Development:
• Mentor and guide QV team members in best practices, technical growth, and career development.
• Lead knowledge-sharing initiatives and contribute to the evolution of the QV discipline.
• Foster a culture of accountability, inclusion, and continuous improvement.

Experience

• 8+ years of experience in Quality Assurance or Quality Verification.
• Proven experience leading quality strategies for complex software or game development projects.
• Experience mentoring or leading QA/QV teams.
• Strong analytical mindset with experience translating metrics into data-driven decisions.
• Experience working in collaborative environments across multiple locations and time zones.
• Experience with automation strategies, data analysis, and defect prevention models.
• Strong communication skills and confidence engaging with stakeholders at different levels.
• Experience with software development practices, system architecture, and development risks.

Benefits

• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement.
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave.
• Meaningful Work - Opportunity to directly contribute to the development of EA titles.
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program.
• Work Environment - New office space in the heart of Salitre, inclusive work culture and supportive team environment.