Strategy and Operations Lead, Deal Pricing

Overview

We are seeking a Strategy and Operations Lead, Deal Pricing to join our Deal Pricing team at Stripe. This role will act as a central engine behind the global deal pricing team, serving as a "Chief of Staff" function to Deal Pricing leadership.

Responsibilities

Strategic Planning and Operating Rhythm

• Drive strategy execution by translating high-level annual goals into actionable quarterly OKRs, ensuring clear ownership and measurable progress.
• Manage the operating cadence, facilitating the team's operating rhythm (MBRs, QBRs, and leadership syncs) to drive accountability, surface risks, and unblock cross-functional dependencies.
• Collaborate with our tooling and analytics team to track functional performance, using data to inform pricing strategy, operational pivots, and executive decision-making.

Commercial Governance and Friction Management

• Optimize cross-functional SLAs, acting as the primary bridge between Sales velocity and risk-mitigation functions (Deal Strategy, Finance, Treasury).
• Define and enforce SLAs for deal pricing approvals to ensure global consistency.
• Resolve bottlenecks by proactively identifying process friction, working with partner ops teams to redesign playbooks and clarify decision-making boundaries.

Knowledge Infrastructure and Sales Enablement

• Codify the "Deal pricing playbook," building and maintaining a single source of truth for deal pricing frameworks, guidelines, and Standard Operating Procedures (SOPs).
• Partner with Sales Enablement to translate complex commercial policies into self-serve guides and playbooks, empowering Sales to execute simple deals independently.

Process and AI Architecture

• Act as a lead for our CRM and CPQ evolution, transforming manual, spreadsheet-based pricing into automated, scalable workflows.
• Deploy AI for efficiency, proactively identifying and implementing AI and LLM solutions to accelerate operations.

Requirements

Minimum Requirements

• 6–8+ years of experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff role supporting a high-growth GTM team.
• Practical experience using generative AI tools (e.g., LLMs, advanced prompting techniques, AI-driven search/synthesis tools) to accelerate your work.
• Proven experience translating high-level corporate strategy into operational execution frameworks (OKRs, KPIs).
• Outstanding written communication skills, with the ability to write clear, structured, and highly professional playbooks and memos.
• A track record of mapping complex, cross-functional processes, identifying root causes of friction, and redesigning workflows to improve cycle times.
• Strong understanding of GTM tech stacks (Salesforce, CPQ, workflow automation) and how to write clear business requirement documents (BRDs) for technical teams.

Preferred Qualifications

• Experience in Fintech, Payments, or consumption-based (API) SaaS models.
• Direct experience building simple automation flows to optimize personal or team productivity.