Description
At Capital One, we're building a leading information-based technology company guided by our shared values of collaboration, openness, innovation, teamwork, and respect. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.
Specific Responsibilities:
- Demonstrate a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
- Drive all phases of project management, including feasibility, definition, planning, prioritization, implementation, and close-out of projects.
- Effectively apply project management methodology and standards, ensuring project documents are complete and up-to-date.
- Display cross-functional teamwork, communication, negotiation, and leadership across all levels.
- Partner cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery.
- Work with cross-functional teams and influence others to work toward a common goal, regardless of resource and time constraints.
- Create transparency and foster relationships with adjacent teams.
General Responsibilities:
- Build a team strategy and effectively develop and lead a team of associates in pursuit of top performance.
- Understand financial systems and technology processes.
- Operate both strategically and tactically in a high-energy, fast-paced environment.
- Prioritize tasks based on impact and make difficult trade-offs to meet deadlines.
- Communicate effectively with diverse groups, creating clarity amongst team members and stakeholders.
- Demonstrate analytical and quantitative skills, establishing metrics and utilizing data to measure operational efficiency, team health, and partnership effectiveness.
- Ask tough questions and challenge the status quo.
Basic Qualifications:
- Bachelor's Degree.
- At least 9 years of process, project, or program management experience.
- At least 7 years of people management experience.
Preferred Qualifications:
- Master's in Business Administration.
- 10+ years of process, project, or program management experience.
- 3+ years of operations experience.
- 8+ years of people management experience.
- 2+ years of learning and development experience.
- PMP, Lean, Agile, or Six Sigma certification.
The minimum and maximum full-time annual salaries for this role are: San Francisco, CA: $224,800 - $256,500 for Director, Project Management.
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.