Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience.
You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Your responsibilities will include:
- Creating genuine 1 to 1 connections with customers through fitting appointments and style advice
- Tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs
- Utilising digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service
- Adapting to where you’re needed, when you’re needed, always ready to meet the next challenge head-on
The work pattern for this role is as follows:
- Week One: Wednesday 12:00-16:00, Thursday 12:00-16:00, Saturday 16:00-20:00
- Week Two: Friday 12:00-16:00
- Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.