Technical Program Manager - Site Reliability Engineering (SRE)

As a Technical Program Manager for Site Reliability Engineering (SRE), you will coordinate large-scale engineering programs focused on system reliability, scaling, and automation.

Responsibilities:

• Increase adoption of SRE best practices such as AI automation to reduce toil, error budgets, SLIs/SLOs.
• Ensure compliance with security, privacy, and regulatory standards in all reliability projects.
• Maintain quarterly roadmaps for SRE projects in collaboration with platform engineering teams, providing clear goals, scenarios, and customer requirements.
• Establish and track metrics for operational performance, partner satisfaction, adoption, and retention to guide prioritization and measure impact.
• Manage programs that improve platform efficiency, usability, reliability, and deployment practices,including zero-downtime goals.

Qualifications:

• 5+ years of experience in technical program management
• Previous experience supporting SRE practices
• Agile Scrum/Kanban proficiency
• Advanced capability in JIRA and JaaS project management platforms
• Experience with cloud providers (AWS, GCP, Azure) distributed environments, and cloud computing
• Networking
• Compute Services
• Storage & Database
• Core Services
• Security & Compliance
• DevOps & Automation: Terraform (IAC), CI/CD, AI Automation

Benefits:

• Certifications: CSM, ITIL, PMP, and SRE Foundation - Supplementary/Elective
• Comprehensive benefit package including health insurance, mental well-being support, retirement savings, paid time off, family leave, free games, and more