Description
We are seeking a Data Quality Analyst to join our team. As a Data Quality Analyst, you will ensure that the appropriate processes are adequately documented and followed across all systems.
Responsibilities:
- Convert data received from data suppliers into IQVIA standard format as per instructions
- Process received sales, product, manufacturer, and customer files using relevant IQVIA applications and procedures to produce the relevant coding for the period
- Oversee all quality assurance testing and ensure that all testing is carried out prior to deliverable dispatch
- Conduct various checks to capture any data anomaly prior to the release of client deliverables
- Maintain data quality by analyzing various reports that generate transactions which have potential issues
- Perform data checks by analyzing results and trends
- Provide impact analysis of identified data corrections
- Serve as subject resource on relevant production area, answering queries
- Review problems arising during the process and ensure successful resolution
- Communicate actively with other departments/functions to inform of task status or to resolve problems
- Escalate issues requiring second-level support to appropriate individuals using established call escalation procedures
- May provide input for new system development, including requirement gathering, UAT and implementation
- Contribute to identifying process improvement opportunities
Requirements:
- Associate's degree, diploma, or equivalent
- Proficiency in Windows applications (Word and Access)
- Proficient and knowledgeable in SQL and Excel
- Good interpersonal, written and verbal communication skills
- Strong customer focus, attention to detail, analytical and problem-solving skills
- Ability to carry out analysis and information gathering to resolve problems on routine matters
- Ability to work under time constraints and changing work volumes
- Willingness to work on flexible schedule and render overtime on holidays