Description
We are expanding our LATAM near-shore team to support US pharmaceutical clients and are looking for a Business Process Senior Analyst – Managed Services (US Pharma) to join our growing organization.
This role is ideal for experienced professionals with a strong background in US pharmaceutical managed care, government pricing, and gross-to-net calculations, who enjoy working in a fast-paced, client-facing environment and want to be part of a long-term, scalable delivery model.
Key Responsibilities:
- Perform complex rebate calculations related to managed care, Medicaid, and government programs.
- Analyze monthly and quarterly utilization data and translate it into accurate, client-ready deliverables.
- Ensure high levels of accuracy, timeliness, and SLA compliance across all assigned work.
- Manage recurring, production-focused workloads with consistency and attention to detail.
- Support client-facing interactions, including responding to questions and explaining analyses when required.
- Collaborate closely with onshore US teams and internal stakeholders.
- Use internal calculation tools and advanced Excel to support analysis and reporting.
Required Experience & Skills:
- US pharmaceutical industry experience is required.
- Strong background in one or more of the following areas: managed care, Medicaid, government pricing, gross-to-net calculations.
- Proven experience handling complex rebate calculations.
- Advanced Excel skills (required).
- Strong analytical, problem-solving, and critical-thinking abilities.
- Clear and professional written and verbal communication skills in English.
- Ability to work in a fast-paced, production-driven environment with recurring deadlines.
Nice to Have:
- Experience working for pharmaceutical manufacturers or consulting firms supporting US pharma clients.
- Experience with Model N or similar proprietary / competitor pricing tools.
- Prior client-facing or stakeholder-management experience.
Education:
- Bachelor’s degree preferred.
- Relevant industry experience may be considered in lieu of formal education.
Why Join Us:
- Be part of a strategic near-shore expansion supporting US pharmaceutical clients.
- Join a team with long-term growth potential and career development opportunities.
- Work closely with experienced global teams in a highly visible, business-critical role.