Description
As a Senior Epic Configuration Analyst, you will support Utilization Management (UM) and Long-Term Services and Support (LTSS) in configuring, testing, and implementing Epic solutions to improve the provider experience.
You will work closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities.
Key Responsibilities:
- Configure and maintain Epic workflows, including UM letters, work queues, and routing rules.
- Translate business and clinical requirements into configuration specifications.
- Facilitate design sessions to create compliant and user-focused workflows.
- Analyze change requests and recommend scalable configuration solutions.
- Maintain configuration documentation, testing evidence, and decision records.
- Develop and execute testing systems and support end-to-end validation activities.
- Coordinate configuration, testing, defect management, and release activities with project teams.
- Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework.
Requirements:
- Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments.
- 1 or more years of experience supporting Utilization Management workflows.
- Demonstrated ability to adapt to evolving priorities while maintaining performance and meeting deadlines.
- Experience analyzing data and applying insights to drive informed decision-making.
- Effective written and verbal communication skills.
- Must obtain Epic certification within 60 days of completing training.
Preferred Qualifications:
- Epic Tapestry Medical Management Certification.
- Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link.
- Working knowledge and experience in healthcare systems.
- EPIC analyst certification/accreditations as they relate to utilization management.
- Previous experience operating in electronic health records (e.g., Epic, Cerner).
- Experience building digital capabilities.
Travel Requirements:
- Must be willing to travel up to 25% annually for stakeholder engagement and product initiatives.
- Must be willing to travel to Wisconsin 3-5 times within the first 60 days of employment for required training and certification classes.
Work Schedule:
- Standard work hours are Monday-Friday, 8:00 a.m.–5:00 p.m. EST or CST.
- Occasional weekend work is required based on business needs.
Benefits:
- Competitive benefits that support whole-person well-being, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, and short-term and long-term disability.
Pay Range:
- $97,900 - $133,500 per year