Description
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
As a Target Security Specialist, you will play a crucial role in keeping our guests, team, and brand secure and leading through crisis events. You will protect profitable sales by mitigating shortage risks, preventing and resolving theft and fraud to ensure product is available for our guests. You will also build relationships inside and outside of Target, including store leaders and public safety officials.
Responsibilities:
- Create an easy, inspiring, and friendly guest experience
- Greet guests, help them find what they need, and resolve issues to ensure a smooth shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store
- Respond to and accurately document security incidents in a timely manner
- Leverage de-escalation tactics and resources when responding to security incidents across the store
- Conduct merchandise theft recoveries and provide theft apprehension support as needed
- Prevent theft and shortage at the front of store by performing merchandise receipt checks
- Submit appropriate documentation in the case management system for all incidents
- Understand and appropriately use Target's video surveillance system
- Demonstrate a culture of ethical conduct, safety, and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
Requirements:
- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Effective communication skills
- Work both independently and with a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Benefits:
- Competitive benefits from financial and education to well-being and beyond