Description
Salesforce is seeking a senior engineering candidate to join the Site Reliability organization in San Francisco. As an SRE, you will be a technical leader of the team driving Salesforce’s operational resilience by engineering solutions that blend automation, observability, and AI-powered platforms.
Responsibilities:
- Build and run reliable, scalable, and efficient systems by applying software engineering principles to operations.
- Ensure that systems meet defined Service Level Indicators (SLIs) and Service Level Objectives (SLOs), using error budgets to guide engineering and release decisions.
- Lead incident detection, response, and resolution,driving root cause analysis, postmortems, and proactive measures to ensure high uptime, rapid recovery, and prevention of future issues.
- Design and implement AI/ML-powered operations tools including anomaly detection systems, predictive analysis pipelines, intelligent runbook automation, and prompt-engineered operational agents.
- Collaborate with engineering and product teams to define and uphold SLAs/SLOs, driving improvements in service reliability and customer experience.
- Provide technical coaching to junior team members through pair programming, design reviews, and code reviews.
Requirements:
- 5+ years of experience in systems engineering and software engineering for large-scale, internet-facing services.
- Hands-on expertise with containerized architectures (Docker, Kubernetes) and orchestration platforms.
- Strong knowledge of distributed systems and Linux/Unix internals, with experience tuning performance and troubleshooting at scale.
- Proven proficiency in Python and Go (GoLang) with strong software engineering practices (testing, code review, CI/CD).
- Experience applying AI/ML to operations , including anomaly detection, predictive analysis, LLM-based automation, and prompt engineering to build intelligent operational agents and workflows.
- Excellent communication skills with demonstrated ability to lead during high-pressure incidents, present technical designs to leadership, and mentor junior engineers.