Description
We are looking for an enthusiastic, proactive individual who enjoys patient interaction and thrives in a busy, friendly, multi-disciplinary team environment. This role is key to supporting the delivery of a high-quality and demanding service within our reception team.
As a receptionist, you will work collaboratively with colleagues to provide comprehensive administrative support, ensuring the smooth and efficient running of the service for both patients and staff. You will be part of a diverse team of receptionists, supervisors, and team leaders, contributing to a positive patient experience and excellent customer service.
Main duties of the job
- A strong communicator and team player
- Ability to multi-task and use initiative
- Patient-focused with a commitment to high standards
- Confident in handling complex queries and liaising with clinicians
- Adaptable and proactive in implementing local changes quickly and effectively
This is a challenging and rewarding role that requires in-depth knowledge of the service and a passion for delivering exceptional care and support.
Benefits
- Interest-free season ticket loan for travel
- Subsidised social club including gym
- Free independent and confidential support for all staff
- Large retail discounts
- Cycle to work scheme
- On-site accommodation
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.