Description
We are seeking a Faulty Returns Operative to join our Distribution team at the E3 Warehouse in South Elmsall. As a Faulty Returns Operative, you will play a crucial role in ensuring that returned items are inspected, processed, and handled efficiently.
The role involves:
- Conducting thorough quality checks on stock to ensure it is fit for purpose and accurately recorded
- Processing damaged, used, and faulty products with a focus on recovery
- Identifying and logging fraudulent items, and escalating them to the fraud team for investigation
- Ensuring careful handling and inspection of products, and repackaging as needed
- Communicating any issues with product care, handling, or packaging to the site team
- Conducting audits to identify areas for improvement in processes and product care
- Maintaining accurate records and paperwork
To succeed in this role, you will need:
- The ability to make objective decisions based on facts
- High attention to detail
- Excellent communication skills
- Ability to work as part of a team or independently
- Proficiency in Google Suite
- Flexibility with working hours and willingness to work additional hours
- Punctuality and reliability
In return, we offer a range of benefits, including:
- Sharesave scheme
- Discounts on NEXT products and those of partner brands
- Generous bonus scheme
- On-site restaurants and staff shops
- Free on-site parking
- Access to exclusive discounts and financial wellbeing tools
- Apprenticeships and support networks
The pay for this role is £13.50 per hour. The shift pattern is: Week 1: Sunday - Tuesday 0600-1800 Week 2: Sunday - Wednesday 06:00 - 18:00