Description
We are looking for a dynamic leader who is passionate about helping Canadians succeed with credit. As Manager, Third-Party Management, you will report to the Senior Manager, Third Party Management, and be a first-line leader who partners with business customers and stakeholders in third-party sourcing and management.
Your responsibilities include:
- Managing the holistic relationship between Capital One and assigned supplier categories across the end-to-end third-party life cycle
- Serving as the Category Manager for third-party management execution
- Ensuring comprehensive oversight of all suppliers and services within assigned categories
- Building deep internal stakeholder relationships with a high degree of credibility
- Collaborating closely with cross-functional teams to support business customer outcomes
- Shaping, developing, and executing strategic supplier plans that align with business intent and market trends
- Managing team deliverables to established policies, standards, procedures, and processes related to third-party management
- Participating in key management forums and contributing to continuous improvement and/or best practices
- Building strong relationships with both internal stakeholders and third parties to ensure that business objectives are met
- Leveraging industry knowledge and seasoned negotiation and influencing skills to support pricing and third-party service level commitments outcomes
- Demonstrating expertise in Contract Management
- Managing multiple priorities with various stakeholders with an acute appreciation for deadlines impacting speed to market for Capital One products or services
Basic qualifications:
- At least 7 years of experience in third-party management, procurement, or supply chain management within the financial services industry
- At least 7 years of experience working in a cross-functional environment
- Experience managing end-to-end third-party vendor lifecycles
- Experience developing and executing category-specific supplier strategies
- Experience negotiating contracts, pricing structures, and SLA terms with third-party vendors
- Track record of simultaneously managing multiple vendor management projects with concurrent deadlines
- Minimum 5 years of experience applying OSFI Guideline B-10 and E-21 requirements in a regulated financial services environment
- Experience creating and delivering strategic business presentations directly to VP-level stakeholders and above
Preferred qualifications:
- Bachelor's degree in Engineering, Business, Commerce, or Science
- At least 5 years of experience leading a team
- Minimum 5 years of experience leading cross-functional process improvement initiatives
- Experience working in an agile environment
Working at Capital One:
- You'll be empowered to take end-to-end ownership of your work and your career
- You'll have access to tools and mentorship to reach your potential and define your career trajectory
- We support a hybrid model – with 3 days in the office per week – that gives room for both collaboration and personal commitments
- We take a holistic approach to well-being, providing support for you and those who are most important to you