Description
We are seeking a motivated and dynamic Ward Manager to lead our busy Acute Medical Unit. As a Ward Manager, you will provide clinical and operational leadership, ensuring the delivery of safe, effective, and high-quality patient care.
Job Responsibilities:
- Provide visible leadership and operational oversight of the ward with 24-hour accountability.
- Promote a culture of patient-centred care, safety, compassion, and continuous improvement.
- Support workforce planning, rostering, recruitment, retention, and staff wellbeing.
- Ensure resources are managed effectively within agreed budgets.
- Lead discharge planning and patient flow initiatives to optimise length of stay and patient experience.
- Maintain a safe, clean, and compliant care environment.
- Deputise for the Modern Matron as required.
Clinical Practice:
- Maintain expert knowledge of acute medical nursing and delivery of evidence-based care.
- Ensure patients receive safe, effective, and high-quality care.
- Lead by example and act as a role model for professional practice.
- Support staff development and clinical competency through education and supervision.
- Ensure compliance with agreed care pathways, standards, and clinical protocols.
- Promote effective multidisciplinary communication and collaboration.
Quality, Safety and Governance:
- Lead quality improvement, audit, patient safety, and risk management activities.
- Investigate incidents, implement learning, and promote a culture of openness and continuous improvement.
- Monitor performance against quality indicators and develop action plans where required.
- Ensure compliance with infection prevention and control, medicines management, safeguarding, health and safety, and Trust policies.
- Support appraisal, mandatory training, clinical supervision, and professional development for all staff.
- Use patient, family, and staff feedback to improve services and patient outcomes.
Communication:
- Communicate effectively in complex, sensitive, and challenging situations.
- Ensure information is delivered clearly and appropriately to patients, relatives, staff, and stakeholders.
- Develop positive working relationships across professional groups and services.
- Promote collaborative working, inclusion, and shared decision-making.
General:
- Undertake duties in accordance with Trust policies, professional standards, and the NMC Code.
- Participate in training, service development, and organisational initiatives.
- Carry out any other duties appropriate to the grade and responsibilities of the post.
Key Working Relationships:
- Modern Matron and Senior Nursing Team
- Multidisciplinary Team (MDT)
- Directorate Management Team
- Clinical Site Managers
- Specialist Nurses and Allied Health Professionals
- Discharge Hub, Social Care and External Partners