Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us.
- Confidently recommend and sell our newest food products to customers.
- Thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
Requirements:
- Be at least 18 years old due to working early mornings and health and safety legislation.
- Be digitally confident and able to use digital tools effectively.
- Possess excellent communication and interpersonal skills.
- Be flexible and able to work varied shifts, including evenings and weekends.
Working Conditions:
- Part-time role with flexible shifts, including Friday and Saturday nights.
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Benefits:
- Opportunity to be part of a leading UK retailer.
- Competitive pay rates.
- Chance to develop skills and advance within the company.
- Inclusive and supportive work environment.